Contacts
How to Reach Us
If you'd like to get in touch with the team behind learnwithsue.com.au, the only way to contact us is by email:
We do not operate a phone line, live chat, or social media support — email is the best and only channel for reaching us.
What You Can Write About
We welcome messages about anything related to our website and its content, including:
- Questions about our content — for example, how we research and review pokies venues and casino information relevant to Australian players.
- Corrections — if you've spotted outdated or inaccurate information in any of our reviews or guides, please let us know so we can fix it.
- Feedback — suggestions on how we can improve the site, topics you'd like us to cover, or your general experience using our resources.
- Partnership requests — commercial enquiries, collaboration proposals, and advertising questions are also welcome.
Response Time
We read every message we receive. As a small editorial team, we usually reply within a few business days. During busy periods it may take a little longer, but we do our best to respond to all genuine enquiries. Please note that we may not be able to reply to spam or messages unrelated to our website.
Questions About Your Casino Account
Important: learnwithsue.com.au is an independent review and information website. We are not a gambling operator, and we do not run any casino, handle player accounts, or process payments of any kind.
This means we cannot help with issues such as:
- Deposits or withdrawals
- Bonus claims, wagering requirements, or bonus disputes
- Account registration, login problems, or verification (KYC)
- Closing or self-excluding an account at a specific casino
For any of the above, please contact the casino's own customer support directly — you will usually find their live chat, email, or help centre on the casino's official website.
Need Help With Gambling?
If gambling is no longer fun and is starting to cause problems for you or someone you care about, free and confidential help is available across Australia:
Gambling Help Online — a national service offering free, confidential support 24 hours a day, 7 days a week. Call 1800 858 858 or visit gamblinghelponline.org.au for counselling, live chat, and self-help resources.
You can also ask your GP or a local counsellor about gambling support services in your state or territory. Please gamble responsibly — only play with money you can afford to lose.